Question 1

Where can I buy Hidden Valley™ Ranch Dressings, Seasonings, and Dip Mixes?

Accepted Answer

Hidden Valley Ranch products are available online and in stores nationally. Visit our product page and click “Buy Now” to discover online and in-store retailers near you selling the specific Hidden Valley product you’re craving. Or, head to your local supermarket!

Question 2

What recipes can I make with Hidden Valley Ranch products?

Accepted Answer

We are always adding fresh and delicious new recipes to our site! Discover all the great meals and snacks you can make with Hidden Valley in our Recipes section. Leave a review after trying out a recipe — we’d love to hear which ones you loved and can’t wait to make again!

Question 3

When was Hidden Valley Ranch Dressing invented and who was the founder?

Accepted Answer

Hidden Valley Original Ranch dressing was developed in the mid-1950s by Steve and Gayle Henson at the Hidden Valley Ranch near Santa Barbara, California. Guests loved their buttermilk dressing prepared with fresh herbs and spices, and the recipe became the foundation of the Hidden Valley brand. The Clorox Company acquired Hidden Valley in 1972.

Question 4

How many tablespoons (tbsp), teaspoons (tsp) and ounces (oz.) are in a Hidden Valley Ranch dry mix packet?

Accepted Answer

Most Hidden Valley Ranch Seasoning Packets and Recipe Packets are 1 oz. (28 g), about 3 Tbsp (9 tsp). Please check your package label to confirm.

Question 5

How long are Hidden Valley Ranch condiments good for after opening? How should I store the dressings after opening to keep the best flavor and texture? How can I tell when Hidden Valley Ranch is at its best quality?

Accepted Answer

Refrigerate after opening Hidden Valley Ranch Condiments & Dressings and use by the best by date printed on the package.

Question 6

Who owns and makes Hidden Valley?

Accepted Answer

Hidden Valley is owned by The Clorox Company, which acquired the brand in 1972.

Question 7

Where are Hidden Valley Ranch products made?

Accepted Answer

Hidden Valley Ranch products are made in facilities across the United States, including production sites that support ranch seasoning, bottled dressings and other Hidden Valley products.

Question 8

Can I make ranch dips with Hidden Valley Ranch Dip Mix Packets? What should I use to make homemade ranch dressing?

Accepted Answer

Yes, use Ranch Dips Mix Packets to make ranch dips at home. To make homemade ranch dressing, try our Seasoning Mix Packets or Restaurant-Style Dressing Mix. For more homemade ranch dressing and dip recipes, click here.

Question 9

Can I use Greek yogurt instead of sour cream, or low-fat sour cream instead of full-calorie sour cream, when making dip using Hidden Valley Ranch Dips Mix Packets?

Accepted Answer

Yes, you can use Greek yogurt or low-fat sour cream to make homemade dip using the Hidden Valley Ranch Dips Mix Packets. Please keep in mind that altering the recipe with Greek yogurt, low-fat sour cream or other ingredients will change the consistency and taste of the dip. For more homemade ranch dressing and dip recipes, click here.

Question 10

Can I use buttermilk instead of milk to make ranch with the Hidden Valley Dressing & Seasoning Mix?

Accepted Answer

Yes, you can substitute buttermilk in place of milk when making homemade ranch. Please keep in mind that altering the recipe with buttermilk or other ingredients will change the consistency and taste of the dip. For more homemade ranch dressing and dip recipes, click here.

Question 11

Can I use low-fat or fat-free mayo instead of full-calorie when using Seasoning Mix Packets to make the dressings?

Accepted Answer

Yes. You can use low-fat mayonnaise to make dressing from Hidden Valley Ranch Seasoning Mix Packets. Please keep in mind that altering the recipe with low-fat mayonnaise, low-fat sour cream or other ingredients will change the consistency and taste of the dressing. Hidden Valley also makes reduced fat bottled dressings including The Original Ranch Fat Free and The Original Ranch Light. You can view all Condiments & Dressings here. For more homemade ranch dressing and dip recipes, click here.

Question 12

How do I make homemade ranch dressing and dips including making homemade restaurant-style ranch?

Accepted Answer

You can make homemade ranch dressing and dips by following these directions for Hidden Valley Original Ranch, Spicy Ranch and Restaurant-Style Dressing Recipe Mix packets:

Fresh dressing:
- Restaurant-Style: To make fresh, herby, creamy restaurant-style ranch at home, combine 1 cup whole buttermilk and 1 cup mayonnaise with the packet contents. Mix well. Cover and refrigerate for 30 minutes to thicken. Stir before serving.
- Original and Spicy: Combine 1 cup whole milk and 1 cup mayonnaise with the packet contents. Mix well. Cover and refrigerate for 30 minutes to thicken. Stir before serving.
Fresh dip: Mix the package contents with 16 ounces of sour cream. To thicken and enhance the flavor, refrigerate for one hour before serving.

For more homemade ranch dressing and dip recipes, click here.

Question 13

Which Hidden Valley Ranch is best for salads, dipping and cooking?

Accepted Answer

Hidden Valley Ranch comes in a variety of products, so you can choose the right texture and flavor for the job. Here are a few suggestions for adding a classic ranch flavor to your dressing, dipping, and cooking: Salads: Hidden Valley The Original Ranch dressing delivers a smooth, creamy drizzle that coats greens with classic ranch flavor. View all Condiments and Dressing flavors here. Dipping: Hidden Valley The Original Ranch Dipping Cups for thick, creamy dipping on the go. Or, make your own dip with Hidden Valley Ranch Dips Mix Packets for a bright, tangy flavor that is perfect for dipping pizza, wings, and snacks. Cooking: Use Hidden Valley Ranch Seasoning Packets, Recipe Packets, and Seasoning Shakers to add herby, zesty ranch flavor to soups, casseroles, chicken, steak, pork chops, veggies, potatoes, and more.

Question 14

What’s the best way to serve Hidden Valley Ranch Condiments & Dressings for optimal flavor and creamy texture?

Accepted Answer

For creamy, consistent texture and a balanced, herby ranch taste, serve Hidden Valley Ranch bottled dressing chilled and fresh from the fridge. • Shake before using for a smooth, creamy pour. • Serve chilled for a thick, creamy texture. • Refrigerate after opening and use by the best by date found on the package.

Question 15

What makes Hidden Valley Organic Ranch organic?

Accepted Answer

Hidden Valley Organic Ranch is made with USDA Organic and National Organic Program compliant ingredients. Hidden Valley Organic Ranch is certified by Oregon Tilth. What does this mean for you and your family? Now you can add the Ranch flavor you love to all foods and know that you are enjoying the goodness of creamy, organic buttermilk combined with zesty, organic spices!

Question 16

Are Hidden Valley dressings dairy-free?

Accepted Answer

Most Hidden Valley Ranch products contain milk or eggs. The Original Ranch Plant Powered Condiment & Dressing does not contain dairy. Please refer to the ingredient statement on package labels or contact us for clarification.

Question 17

Are Hidden Valley dressings keto-friendly?

Accepted Answer

Most of our dressing and seasoning products are keto-friendly. Please always refer to the back label on the package or contact us for clarification.

Question 18

Do Hidden Valley dressings contain MSG?

Accepted Answer

MSG is an FDA-approved, flavor-enhancing substance derived from a fermentation process. It is specifically named on the label if it is contained. It is not labeled under “Natural Flavors.”

Question 19

How do you ensure your products are gluten-free?

Accepted Answer

We have a program in place to support the use of the “Gluten Free” statement. Products listed as “Gluten Free” undergo scheduled testing. All suppliers provide assurance that there are no ingredients that contain or are derived from gluten-containing grains. Our products are manufactured in facilities with stringent allergen control programs to prevent cross contamination.

Question 20

Are Hidden Valley Ranch Dressings and Dry Seasoning Packets gluten-free?

Accepted Answer

Most Hidden Valley Ranch dressings, dips, seasoning packets, seasoning shakers, and dry dip mix packets are gluten-free. To confirm the gluten status of the specific product you’re purchasing, check the back label. How to confirm the gluten status of a specific product: • Products verified to meet gluten-free standards may display a “Gluten Free” statement. • Since label updates may be in progress, always review the back label. • Gluten-containing grains (wheat, rye, or barley) may be an ingredient – always review the back label to confirm. • For additional help, contact us for clarification.

Question 21

Do Hidden Valley dressings contain allergens?

Accepted Answer

All Hidden Valley Ranch products are labeled in accordance with the FDA food labeling requirements, including the Food Allergen Labeling and Consumer Protection Act of 2004 (Title II of Public Law 108-282) and the Food Allergy Safety, Treatment, Education and Research Act of 2021 (Public Law 117-11), which requires foods to be labeled that contain the major food allergens: milk, eggs, fish, crustacean shellfish, tree nut, peanuts, wheat, soybeans and sesame. For fish, crustacean shellfish, and tree nut ingredients, the exact species will be identified on the label. Refer to the allergen statement on the back of each Hidden Valley Ranch product to find the details.

Question 22

How can I earn the "Hop Onboard" Badge?

Accepted Answer

When you first log in to Ranchology™ Rewards, you’ll tour through an overview of how the program works. After you reach the final message, you will receive a message about earning the "Hop Onboard" Badge. You can find this badge in your My Badges tab, and while there you can see what badge you can earn next!

Question 23

How do I know which Badges I’ve earned?

Accepted Answer

You can see which Badges you’ve already earned — as well as those that you’re close to earning — by visiting your Ranchology™ Rewards Dashboard.

Question 24

How long will I stay at each Level? Can my status change?

Accepted Answer

You can work your way up from Level 1 to G.O.A.T. level at 100 badges. Once you reach G.O.A.T level, we will reset some badges so that you may continue earning badges and rewards. Your status can only go up — so keep exploring Ranchology™ Rewards to move through each level. Regardless of your status, once you’ve earned milestone Badges you won’t be able to earn them again. The following badges can only be earned once: Welcome to the Ranch, All About You, Hop Onboard, HVR OG, 5 Years of Flavor, The Big FIVE OH!, and Century Club.

Question 25

How do I know what Level I am?

Accepted Answer

You can check your current Level, as well as your progress, on your Ranchology™ Rewards Dashboard.

Question 26

Can you give me a refresher on how the program works?

Accepted Answer

Absolutely! There are a few steps, so here’s a breakdown of how Ranchology™ Rewards works: On your dashboard, you’ll see two sections: CLAIM REWARDS & LEVEL UP Here's where you'll be able to track your progress toward leveling up to bigger and better rewards.

The Level Meter shows how many badges you’ve earned so far.
Coupon and Merch Rewards are shown for every Level.
For Levels 1, 2 & 3, every 5 badges you earn (up to 70) unlocks a new reward to choose from.
When you earn 100 badges, you’ll achieve G.O.A.T status and score an amazing prize pack.

MY BADGES

Badges you’ve earned are displayed in color, while badges in gray are yet to be earned.
Click on any badge icon to learn about what it is and how to earn it.
Remember, some badges can be earned more than once!

Keep earning badges and leveling up your rewards by saving your favorite recipes, creating meal plans, adding items to your shopping list and more! For additional information, please see the official program rules.

Question 27

How do I get Rewards?

Accepted Answer

Build up your Badges, and you’ll find a lot of delicious Ranchology™ Rewards coming your way. Every 5 Badges equals a Reward — up to 70 badges. Keep exploring the program to earn G.O.A.T status at 100 badges to earn a special reward. And the higher you are in levels, the more Rewards you can get.

Question 28

What are Ranchology™ Badges? How do I earn Badges?

Accepted Answer

Ranchology™ Reward badges are awarded after completing specific actions on HiddenValley.com. You must be logged into your account before you take action to earn the badge. Here are a few actions that help you earn badges:

Save recipes to your Ranchology account.
Leave a review on recipe or product pages.
Answer the monthly poll found at the bottom of your Ranchology dashboard.
Follow us on social by clicking one of the buttons under Social at the bottom of HiddenValley.com.
Sign up for SMS at the bottom of your account details and more!

Check out the My Badges section in your Ranchology dashboard to see which badges are open and how to earn them.

Question 29

How will I receive my Reward?

Accepted Answer

There are four types of Rewards that you may be awarded, and each are received differently:

1. Physical goods will be shipped to you in the mail.
2. Digital coupons can be downloaded from a unique link sent to the email address listed in your account.
3. Digital goodies will be emailed to the email address listed in your account.

Question 30

How do Levels work?

Accepted Answer

After creating a free account on HiddenValley.com, everyone is automatically a Ranchology Rewards member and starts at Level 1. Badges are awarded for specific actions taken on HiddenValley.com while logged in to your account-like saving recipes, rating products, and answering polls. Visit My Badges in your Ranchology Dashboard to see available badges and how to earn them. For Levels 1, 2, and 3, every 5 badges you earn (up to 70 badges) unlocks a new reward to choose from. Redeem badges for exclusive free rewards created just for Ranchology Reward members. Once you reach G.O.A.T. status at 100 badges, your dashboard resets so you can keep exploring and earning with Ranchology Rewards.

Question 31

When can I expect to receive my Reward?

Accepted Answer

After confirming acceptance of your Reward, you’ll receive a confirmation email within 48 hours. Rewards that are shipped in the mail will arrive within 8–10 weeks, while digital Reward items that are downloaded or printed can be used upon receiving the confirmation email.

Question 32

Is there a limit to the number of Badges I can earn?

Accepted Answer

Some Badges can only be earned once, but most Badges can be earned multiple times. Keep exploring the program to earn G.O.A.T status at 100 badges. Once you’re a G.O.A.T. — you can continue earning badges.

Question 33

What is the Ranchology™ Rewards program?

Accepted Answer

Ranchology™ Rewards is where you can be rewarded for your love of Hidden Valley™ Ranch. Check out recipes, see what other Ranch fans are up to, earn Badges, and get Rewards you’ll love. Want in? It’s free and super easy.

1. Register or login at hiddenvalley.com/ranchology-rewards.
2. Go to your Dashboard to find activities and recipes, curated just for you.
3. Visit the My Community page to see what’s up in the Ranchiverse.
4. Keep exploring: every badge earned moves you up the Ranchology level-o-meter. Earn cool rewards — and even get G.O.A.T. status when you reach 100 badges.

Question 34

Are there any special rules for participation?

Accepted Answer

Yes. Ranchology™ Rewards are only open to legal residents of the 50 United States, 18 years of age or older.

Question 35

Do Ranchology™ Rewards reset every year?

Accepted Answer

No. Ranchology badges and levels no longer reset every year. Keep earning badges and you could become a G.O.A.T when you reach 100 badges.

Question 36

Can you give me a refresher on how the program works?

Accepted Answer

Absolutely! There are a few steps, so here’s a breakdown of how Ranchology™ Rewards works: On your dashboard, you’ll see two sections: CLAIM REWARDS & LEVEL UP Here's where you'll be able to track your progress toward leveling up to bigger and better rewards.

The Level Meter shows how many badges you’ve earned so far.
Coupon and Merch Rewards are shown for every Level.
For Levels 1, 2 & 3, every 5 badges you earn (up to 70) unlocks a new reward to choose from.
When you earn 100 badges, you’ll achieve G.O.A.T status and score an amazing prize pack.

MY BADGES

Badges you’ve earned are displayed in color, while badges in gray are yet to be earned.
Click on any badge icon to learn about what it is and how to earn it.
Remember, some badges can be earned more than once!

Keep earning badges and leveling up your rewards by saving your favorite recipes, creating meal plans, adding items to your shopping list and more! For additional information, please see the official program rules.

Question 37

How can I change my email address or other account information?

Accepted Answer

After signing in to Ranchology™ Rewards, go to the Dashboard where you can edit your account information.

Question 38

How do I opt out of the Hidden Valley communications that I am receiving?

Accepted Answer

We don’t know why you’d want to miss out on the benefits of being a member, but we understand you’re busy. So we’ve made unsubscribing easy.

1. Log in.
2. Go to the Message Preferences section on the My Profile page.
3. Uncheck the box next to the opt-in message.

Please note that you cannot opt out of receiving email notifications confirming your Rewards, or reminding you of your password.

Question 39

How will you use my personal information?

Accepted Answer

For full details and/or questions about your personal information, please view the Clorox Privacy Policy.

Question 40

How do I join Ranchology™ Rewards?

Accepted Answer

It’s easy. Register at hiddenvalley.com/ranchology-rewards-program and opt in to become a member of the Hidden Valley™ Ranchology™ Rewards Program.

Question 41

What if I am already a hiddenvalley.com member?

Accepted Answer

Good news. Ranchology™ Rewards is yet another benefit of being a hiddenvalley.com member. You’ll be automatically enrolled once you sign in and agree to the new Terms and Conditions.

Question 42

What if I forget my Ranchology™ Rewards user ID or password?

Accepted Answer

No worries. Your user ID is the email address you entered at registration. Click on the “Forgot password?” link in the log in screen at hiddenvalley.com if you forgot your password, and we’ll help you reset it right away. Easy peasey Ranch pie.

Question 43

Can I have multiple Ranchology™ Rewards program accounts?

Accepted Answer

Sorry, but there’s a limit of only one account per person, per email address.

Question 44

Who can I contact for help if I&#x27;m having trouble registering or logging into the site?

Accepted Answer

Reach out and Ranch Out. Please refer to the methods to Contact Us at the bottom of this page.

Question 45

Refunds/Discounts

Accepted Answer

At this time, the Ranch Shop does not offer any price adjustments for items that have been discounted.

Question 46

Returns

Accepted Answer

We will return or exchange unworn, unwashed merchandise if returned within 30 days of purchase. Refunds are issued in the original form of payment. Special order merchandise is non-refundable, except in cases of manufacturer defect or incorrect shipments. Please contact customer service for a return shipping label before sending back defective or incorrect merchandise.

Question 47

Questions about your Ranch Shop order

Accepted Answer

For questions about your Ranch Shop order please email:
Cloroxcustomerservice@acosta.com or call 678-905-1142 from 8:00 am to 5:00 pm EST.

Question 48

Shipping

Accepted Answer

We ship all orders through UPS. Orders placed before 12:00 p.m. EST, Monday–Friday, will ship the same day. Orders placed after 12:00 p.m. EST, will ship the next business day. Orders are delivered within 5–7 business days. This applies only to orders shipping within the United States. At this time we do not ship internationally. There are certain times of the year when shipping delays could occur. In November and December, we process an increased number of orders, which may delay shipment.

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